Effective date: 11 October 2020
Oculus for Business is a platform provided by Facebook, Inc., unless you reside in the European Union as defined in https://www.oculus.com/legal/territories/, in which case it is provided by Facebook Ireland Limited (each, "Facebook", "we", "our" or "us"), to our enterprise customers that allows their users to experience virtual, mixed and augmented reality (collectively, "XR") products at work. We refer to these enterprise products and services as our "Products", as further defined in the Oculus for Business Enterprise Use Agreement (the "EUA", available at https://business.oculus.com/legal/enterprise-use-agreement/).
The Products are provided to you by your employer or other organisation that has authorised your access to, and use of, the Products (your "Organisation"). Your Organisation is responsible for the collection, use and sharing of any data that you submit or provide through the Products, and such processing is governed by the terms your Organisation has in place with Facebook or its affiliates. This Oculus for Business Privacy Disclosure is intended to help your Organisation understand and inform you about the collection, use and sharing of information in connection with your use of the Products. If you have any questions about your use of the Products, please contact your Organisation.
This Oculus for Business Privacy Disclosure governs your use of Enterprise Software (as defined in the EUA) on Oculus XR devices. The Products are separate from any other Facebook services that you may use, including Workplace or Consumer Software (as defined in the EUA) on any Oculus XR devices. Those other Facebook services are provided to you separately by Facebook and are governed by their own terms.
1.What kinds of information do we collect through the Products?
In providing the Products, we collect the following kinds of information on behalf of your Organisation when you, your colleagues or other users access or use the Products, and this information will be available to your Organisation:
a list of device serial numbers purchased by your Organisation;
user IDs, names and email addresses for administrative users authorised to manage devices for your Organisation;
information related to device status and performance, such as the battery life, OS version, controller pairing status, last time active, the rate at which your device displays images, or memory usage.
device settings and configurations, such as a list of installed apps, behaviour configured to the Oculus button and whether Kiosk or Guardian mode has been turned on or off;
information about your interactions with the Products, including information about your interactions with features, applications or other experiences;
information about how you access our Enterprise Software, including the type of device you’re using and your Internet protocol address;
anonymised data collected when an app you are using crashes, such as which app was running, recent actions performed in the app and information related to device health, settings and configurations. This anonymised data is used to identify and fix bugs and other technical issues and to improve the Products, and may be provided to app developers to help them identify and fix bugs in their apps;
We may also generate aggregated data, such as the average number of devices per organisation and the percentage of end users in your Organisation that use our key features, to help deliver and improve our Products.
2.How do we use this information?
As the provider of the Oculus for Business platform on behalf of your Organisation, we use this information to provide, support and improve the Products for your Organisation, consistent with the EUA and any other agreements we may have with your Organisation. Examples of such use include:
enabling your Organisation's administrators to monitor and manage devices within your Organisation;
communicating with administrators regarding their use of the Products;
providing technical and customer support to your Organisation;
developing and improving tools, products or services within the Products for your Organisation;
identifying and fixing bugs or other technical issues that may be present;
enhancing the security and safety of the Products for your Organisation and other users, such as by investigating suspicious activity or violations of applicable terms and policies; and
conducting data and system analytics, including research to improve the Products.
These activities are conducted in connection with the performance of the EUA and the provision of the Products.
3.How do we share this information?
The Products help your Organisation and its users engage with the XR ecosystem and others that interact with it. To provide and support the Products, we may share certain information collected about you through the Products on behalf of your Organisation, including:
Service providers. We may share the information on behalf of your Organisation with our affiliates, contractors and third-party vendors and service providers who work under our direction to support the Products, such as by providing customer service or technical support.
Sharing with third-party content providers used by your Organisation. Your Organisation may configure the Products to allow you to interact with third-party content, apps and other experiences through the Products. Third-party content providers may also collect information from you directly through the experiences they provide. Please note that any information shared with these (or other) third parties will be subject to those third parties' own privacy policies, not this privacy disclosure.
Other types of sharing and disclosures. We also may disclose information pursuant to our agreements with your Organisation, including the EUA. For example, if your Organisation uses our Workplace services, the information collected through the Products may be integrated with Workplace to provide the Workplace services to your Organisation.
4.Where do we store and process this information?
We may store and process this information in any country where we or our service providers operate, consistent with applicable law. This may include countries outside the country where you or your Organisation are located.
5.How can you access and modify your information?
The Products provide your Organisation with functionality to assist in accessing, correcting, exporting, or modifying or suspending the use of information collected through the Products. Accordingly, any such user requests should be directed to your Organisation.
6.How long do we retain this information for, and how can you delete your information?
We retain this information as needed to provide the Products to your Organisation, or as otherwise permitted under the EUA or any other agreements we may have with your Organisation or applicable law. The length of time may depend, for example, on how long your Organisation has an account with us or whether retention is advisable in regard to applicable statutes of limitation.
The Products provide your Organisation with the functionality to delete data. Accordingly, any user requests for deletion of data should be directed to your Organisation. 7.Updates
This Oculus for Business privacy disclosure may be updated from time to time. When updated, the "Effective date" above will be amended and the new privacy disclosure will be posted online.
8.Contact
If you have any questions or requests related to the Products, please contact your Organisation via your Organisation's Human Resources department.